Frequently asked questions

What can I expect from an initial dietitian consultation at Womanly?

Your initial 60-minute consultation is about getting to know you and understanding the bigger picture, rather than trying to change everything at once.

Your dietitian will take the time to understand your medical and nutrition history, eating patterns, lifestyle, physical activity, medications and supplements, as well as what matters most to you and what you would like to achieve from working together.

Together, we’ll identify the key area to focus on first, based on your individual needs and priorities. You’ll receive personalised, practical recommendations to get you started, rather than a one-size-fits-all meal plan.

We don’t generally provide a full meal plan following your initial appointment. Instead, we focus on making smaller, manageable changes that fit into your life and can be sustained over time. Trying to change too many things at once can feel overwhelming and make it harder to maintain those changes.

By focusing on one area at a time, we can work towards changes that feel achievable and build on them as you go. Your dietitian will work with you to find an approach that is realistic for your everyday life, rather than simply giving you a list of things you “should” be doing.

What can I expect from a dietitian review?

Dietitian reviews are 45 minutes and provide an opportunity to reflect on how you've gone with your initial recommendations and what you've noticed since your last appointment.

Together, we'll discuss what has worked well, any challenges you've experienced and whether anything needs to be adjusted. We'll then identify the next area to focus on, based on your progress, goals and what feels manageable for you at that stage.

Our approach is step-by-step. We don't expect you to make every change at once, and we won't simply add more recommendations for the sake of it. Instead, we'll build on what's already working and introduce further changes when you're ready.

How many sessions will I need and how often will I need to see you?

This is very dependent on you, your current needs and presenting condition. Generally speaking, people see us for at least 3 sessions. The first review is recommended 2 weeks after your initial and the second is at least 1 month after your first review. This gives you enough time to implement your recommended changes before seeing us again.

Are dietitian consultations in person or online?

You may see our women’s health dietitians online or in person. Online consultations are through Cliniko - the link is sent to you in your confirmation email once your session is booked in. In person locations are Maven Centre at Sunshine Private Hospital or Womankind Physiotherapy clinic in Eltham.

What information do I need to provide before my initial consultation?

Once you book in an appointment you will receive a confirmation email asking you to complete an New Patient Form. This helps your dietitian get to know you before your appointment and includes questions about your reason for seeking support, medications and supplements, physical activity, recent lifestyle changes and current eating patterns.

To help your dietitian get the most out of your initial consultation, we also ask you to provide:

1. a typical 2-day food and drink diary (please send to stephanie@womanlynd.com)

2. any recent blood test results (ideally from the last 3 months where possible)

3. a healthcare plan from your GP (if referred from your GP with Medicare subsidies)

4. any other relevant medical information such as scan results, surgery reports, or other information you feel is relevant

Providing this information beforehand gives your dietitian more time during your appointment to focus on you, your goals and what you would like to work on.

What are your consultation fees?

• Initial consultations (1 hour): $260

• Reviews(45 minutes): $150.

Consultation packages are also available.

Do you accept healthcare plans from my GP?

Yes, we accept Medicare referrals through both Chronic Condition Care Plans, and Eating Disorder Care Plans.

If you are eligible, Medicare provides a rebate of $63.40 for each dietitian consultation, including initial and reviews. Our usual consultation fee applies, with the Medicare rebate reducing the amount you pay out of pocket.

You will need to pay for your consultation in full at the time of your appointment, after which we will process your Medicare claim on your behalf. This is in accordance with Medicare requirements and ensures you receive the highest rebate possible.

To see a Womanly dietitian with a Medicare plan must meet Medicare's eligibility requirements, which generally include having a chronic or complex medical condition and being referred by your GP as part of an appropriate care plan.

Please email us at stephanie@womanlynd.com if you wish to receive the required provider number details required for your referral.

Can I claim on my Private Health?

Yes, provided dietetics is included in your level of cover. Womanly Nutrition + Dietetics is registered with all Australian private health insurers, so you may be able to claim a rebate for your consultations.

The amount you can claim will vary depending on your private health insurer and your level of cover. To confirm whether you are eligible and how much you can claim, we recommend contacting your provider directly.

You can quote the following item numbers for the services provided to get an accurate figure:

• Initial Consultation: 500

• Review Consultation: 600

Please note that you cannot claim from both Medicare and Private Health Insurance for the same consultation. However, you can use your Medicare benefits and private health insurance benefits across different consultations throughout your care with us.

What is your cancellation policy?

Any appointment bookings made with us require a minimum of 48 hours’ notice of cancellation during business days in the State of Victoria to be eligible for a full refund, should you wish to cancel your appointment. If you wish to change your appointment time, we require a minimum of 24 hours’ notice during business days. Cancellation of a booking within the 48 hours of the original booking will incur a 50% charge of the original booking.

Your rights to refund or replacement (if applicable) in respect of our Services are as prescribed under the “consumer guarantees” as defined by Schedule 2 of the Competition and Consumer Act 2010 (Cth) (“Consumer Guarantees”) (“Australian Consumer Law”).